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BoothMaven

User Manual
Complete guide for Account Admins, Booth Managers & Field Staff Web App  ·  Mobile App  |  Version 1.0

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Contents

Contents
  • Introduction — What is BoothMaven, Roles, Plans
  • Part A — Account Admin (Web App)
  • Part B — Field Staff (Mobile App)
  • Part C — Intelligence & Analytics
  • Part D — Integration (Zapier,HubSpot,Salesforce)
  • Help & Support
  • Appendix — Troubleshooting & Glossary

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Introduction

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What is BoothMaven?

BoothMaven is a trade show lead capture and engagement platform built for exhibitors. It helps your team collect leads from the show floor, qualify them in real time, follow up with personalised digital content, and manage meetings — all from a single, unified platform. The platform has two connected components:
  • Web App (app.boothmaven.com) — Used before the show to set up events, configure your team, and prepare digital assets; and after the show to review leads, export contacts, and track follow-up activity.
  • Mobile App (iOS & Android) — Used on the show floor by your booth staff to scan badges, scan business cards, manually enter contacts, answer qualification questions, book meetings, and share your digital card or marketing content.

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User Roles

BoothMaven has three user roles. This manual is split into three matching parts so each reader only needs to read their own section.
  • Account Admin — Full access to all features: account settings, event creation, staff management, contacts, digital cards, microsites, stories, meetings, and task lists. Typically the person who owns or manages the BoothMaven account.
  • Booth Manager / Exhibitor — Can view assigned events and their contacts, work with meetings, and access digital cards. Cannot change account-wide settings or manage staff.
  • Field Staff — Works primarily in the Mobile App. Captures leads, views and qualifies contacts, books and updates meetings, and shares digital content on the show floor.
A single person can hold multiple roles. For example, a Sales Manager may be both a Booth Manager and an active Field Staff member on the day of the show.

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Subscription Plans

  • Capture — Up to 3 users. Core lead capture and contact management.
  • Essential — Up to 10 users. Adds digital cards, microsites, meetings, and CRM integration.
  • Business — Unlimited users. Full feature access including advanced analytics and priority support.
You can upgrade your plan at any time from Account Settings. Existing data is always preserved when upgrading.